As a patient, I want to access my own medical record, so that I can view my medical history
As a UHOPE employee, I want to view patient information that I am allowed to access that a UHOPE employee from another department has entered into the Electronic Medical Record Database, so that information does not need to be manually exchanged between different databases
As a receptionist, I want to search for a patient’s file in the Electronic Medical Record Database, so I do not have to ask his or her information every time a patient calls for an appointment and enter it manually
As a receptionist, I want to edit information in a patient’s file in the Electronic Medical Record Database only once, so that I don’t have to edit it multiple times in different databases
As a doctor, I want to enter the appointment information into the system, so that I can check what I did the next time the same patient comes in
As a doctor, I want to only access medical files from my own patients, so that no other doctor can access the medical files of my patients
As a patient, I want to see what I have been treated for and it's results, so that I can get a better understanding of how the doctor helped me
As UHOPE, I want to have an Electronic Medical Record Database that has access to the National Database for Medical Records, so that we can gather the medical files of new patients
As a UHOPE employee, I want to search for specific data in the self-service center by keyword, so that I can perform data analysis
As a nurse, I want to view a patient’s medical record on my mobile phone, so that I can check his blood type quicker than using a computer
As a receptionist, I want to view a doctor’s schedule on a tablet, so that I can check his availability while walking somewhere
As a nurse, I want to have mobile hospital devices that automatically transfer the data it measured to the patient’s medical file, so that I do not have to insert the data manually
As a patient, I want to see my doctor’s available time slots, so that I can schedule an appointment myself
As a receptionist, I want to manually disapprove of appointments, so that I can cancel an appointment in case doctor is ill
As a patient, I want to choose the reason for scheduling an appointment, so that I can enable my doctor to prepare for my appointment
As a receptionist, I want to have a scheduling system that shows me the room schedule, so that I can assign/reschedule appointments to certain rooms
As a receptionist, I want to manually choose a timeslot to schedule an appointment for a patient, so that I can help a patient when he or she calls for an appointment
As a patient, I want to cancel my appointment, so that I can notify the hospital in case I cannot make it
As UHOPE, I want to enable patients to cancel their appointments up until 12 hours before their appointment through the scheduling system, so that the receptionist has enough time to reschedule the doctor
As a doctor, I want to view my schedule, so that I can see who my next patient is and I can prepare for the appointment
As a doctor, I want to see the reason for a patient coming in, so that I can prepare for the appointment
As UHOPE, I want to enable the billing system to automatically create a bill based on the start and end time of an appointment, so that a billing department employee does not have to create it manually
As UHOPE, I want to enable the billing system to have a database of prices that are linked to specific treatments, so that the billing system can automatically create bills
As UHOPE, I want to send a bill to the patient within 30 days after the appointment, so that the patient can come in for multiple appointments but only has to pay one bill
As UHOPE, I want to bill the patient for the month they come in even though the bill is send out a month later, so that the bill corresponds to when the patient came in
As a billing department employee, I want to view the appointment information that the doctor entered into the system, so that I can check if the bill is correct
As UHOPE, I want to have a hospital management system that is compliant with the GDPR regulations, so that we don’t get in trouble
As a user, I want to have a unique identification number, so that I can identify myself to the system
As a user, I want to always log in with two-factor authentication using my phone, so that nobody else than me can access my personal information
As a system administrator, I want to change access rights for users, so that I can control what users can and can’t do
As UHOPE, I want to have a hospital management system that is online 24 hours per day and 7 days per week, so that UHOPE employees can always do their job
As UHOPE, I want to create access to the Hospital Management System for at least all 7600 employees at the same time, so that every employee can do their job
As UHOPE, I want to have at least one back-up at all times of every piece of information in the entire system, so that the data is always available even if something happens to the system