You are always welcome to ask the conveners questions you might have at the workshops. For course content and some general administrative advice, you can also ask a tutor at a drop-in consultation. Refer to the weekly schedule to find a suitable drop-in consultation time.
If that does not seem feasible or applicable, go through the following list from the top and use the first matching point of contact:
Do not simply e-mail the conveners.
| Topic/Reason | Contact |
|---|---|
| Immediate Danger/Threat to Safety | Call “000”. If on campus, also call ANU UniSafe at 02 6125 2249 , and look for help from near-by staffed buildings |
| Wellbeing Emergency | 24hr ANU Wellbeing Support - call 1300 050 327 or send SMS to 0488 884 170 / see ANU Wellbeing Website for more resources |
| Emergencies on Campus | See ANU Emergencies on Campus Website |
| Ongoing Health or other Accessibility Issues | Obtain EAP through ANU Accessibility. Once you have an EAP, contact conveners directly to discuss it. |
| Sick on Exam/Test day | Apply for an ECA now (before the exam starts). You may not have the relevant documentation yet, but you can submit that once you have it (in response to a request for more information). Do obtain sufficient documentation. DO NOT GO TO THE EXAM/TEST (this will invalidate your ECA) |
| Need extension on assignment | Apply for an extension before the assignment deadline. You may not have the relevant documentation yet, but you can submit that once you have it (in response to a request for more information). Do obtain sufficient documentation. |
| Questions about Course Content/Assignment/Organization | Post on the Ed Class Forum |
| Feedback about Course | Talk to Course Conveners at Workshops or make appointment, or contact Class Representatives |
| Disputes with Course Conveners/Support in dealing with other parts of ANU | ANU Dean of Students |
| Administrative questions (e.g. Enrollment, Permission Codes, Dropping the Course, etc. ) | Contact Student Services. See common topics. |
| Sensitive issues: disputes with tutors, EAPs, Academic Integrity | Contact Conveners Directly |
| All other questions | Contact Student Services |
Still not sure? For emergencies, call “000”. For non-emergencies:
Is your question about something mentioned on the course website?
- If Yes: Is it a sensitive issue (e.g. interpersonal conflict, health-related, or about academic integrity)?
- If Yes: Contact Conveners Directly
- If No: Post on the Ed Class Forum
- If No: Contact Student Services